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How To Fix External Drive Not Detectable Issue?

An external drive is a very useful accessory when you deal with a huge volume of data. An external drive can be utilized as a storage device or a backup drive. Sometimes, your computer cannot detect the external drive even though the drive is blinking. Follow the troubleshooting steps if the external drive blinking but not detectable issue.

External Drive Blinking But Not Detectable

Solution 1 - Connect To A Different USB Port

  • Disconnect your external drive from your computer.
  • Shut down the computer and wait for a minute.
  • Reconnect the external drive to a different USB port on the computer.
  • Turn on the computer and check if the problem has been fixed.

Solution 2 - Enable USB Root Hub

  • Make sure the external drive is connected to your computer.
  • Type devmgmt.msc in the Windows search field and select the Device Manager option.
  • When the Device Manager window appears, click Universal Serial Bus controllers and right-click the USB Root Hub option.
  • Select the Properties option.
  • In the Power Management tab, ensure that the Allow the computer to turn off this device to save power option is not selected.
  • Click the OK button.
  • Repeat the above-steps for other USB Root Hub drives and then restart the computer.
  • If the external drive detectable issue persists, continue with the following steps.

Solution 3 - Show All Hidden Files

  • Launch Device Manager, click the View tab, and choose the Show hidden devices option.
  • Expand all the sections.
  • If you see any grayed entries, right-click it and choose the Uninstall option.
  • Restart your computer and check if the external drive detectable issue has been fixed.

Solution 4 - Update Driver

  • On your computer, open Device Manager and navigate to the Disk drives section.
  • Right-click your driver and click the Update driver.
  • Find out whether the external drive shows up as unrecognized or not.
  • If the drive is still unrecognized, navigate to the Drivers tab and click the Delete or Uninstall button.
  • Suppose the drive is detected, but it disappears later, change the drive letter of the external drive.
  • If this solution does not fix the external drive detectable issue, go to the next step.

Solution 5 - Change Registry

  • Open the Registry Editor window by entering regedt32 in the Windows search box.
  • Before you make any changes to the registry, create a backup. To do this, click the Export option from the File menu.
  • Note: If anything goes wrong, you can restore the registry settings. 
  • Go to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} path.
  • Search for the UpperFilter file, right-click it, and select the Delete option.
  • Also, do the same to delete the LowerFilters file.
  • Exit the Registry Editor window and then restart your computer.
  • If the external drive blinking but not detectable even now, you can get our technical support member’s help.