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Guidance for Reset WD My Cloud Ex2 Ultra

The WD My Cloud EX2 Ultra, is a cloud storage device. In the WD My Cloud EX2 Ultra, you can store all your media over the cloud and access it from anywhere with the support of an internet connection. In technical terms, it is referred to as a Network Attached Storage (NAS) device.

While troubleshooting your WD My Cloud EX2 Ultra NAS device, in some scenarios, you need to perform how to reset WD My Cloud Ex2 Ultra action. The WD My Cloud EX2 Ultra can be reset using two methods. These methods make use of the Reset button on the rear panel of your WD My Cloud EX2 Ultra device.

How to Reset WD My Cloud Ex2 Ultra

Method 1: A 4 seconds reset:

By using this method to reset your WD My Cloud EX2 Ultra device, you can reset the Admin Password and the Network Mode of your device. This reset is performed with your device turned on.

Follow the below instruction to perform a 4 seconds reset on your WD My Cloud EX2 Ultra device.

  • Turn on your WD My Cloud EX2 Ultra Device.
  • Take a paperclip or pin.
  • Insert the paperclip or pin into the Reset button at the rear panel of your WD My Cloud EX2 Ultra device.
  • Now, press and hold the reset button on your device for 4 seconds.
  • Release the reset button after 4 seconds and wait for 5 minutes till the device is reset. 
  • During the reset process, your WD My Cloud EX2 Ultra device may reboot.
  • When the reset is complete, the Power LED on your device will turn solid blue.

Method 2: 40 seconds reset:

This kind of reset is referred to as a System Only Restore. By resetting your WD My Cloud EX2 Ultra device using this method, almost all the settings, including the Admin user name, will be reset to default values.In the previous 4 seconds method, you must have your device turned on. But in this 40 seconds reset method, the device is turned off.

If you wish to reset your WD My Cloud EX2 Ultra using this method, perform the below steps.

  • Turn off the power on your WD My Cloud EX2 Ultra device.
  • Take a paperclip or pin. Press the reset button and hold it with the paperclip or PIN for 40 seconds.
  • Meanwhile, pressing the reset button, plug the power cord to your device.
  • Release the reset button after 40 seconds. Your WD My Cloud EX2 Ultra device will be reset and will reboot in the process.
  • It will take around 15 minutes. Once the how to reset WD My Cloud Ex2 Ultra function is finished, the Power LED will light up.