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How To Fix Not Connecting To Wd My Cloud After Catalina Upgrade?

When you access the WD My Cloud drive, the ‘Operation cannot be completed’ error might occur due to the reasons listed below to fix not connecting to Wd My Cloud after Catalina upgrade.

  • macOS Finder lost connection to the share
  • The network connection was disrupted
  • My Cloud configuration was changed while connected to the share
  • Carry out the steps to resolve the WD My Cloud problem after upgrading macOS to Catalina.

Step 1 - Relaunch Finder

Method 1 - Relaunching Finder from the Dock

  • Press and hold the Control and Option keys at the same time.
  • Navigate to the Finder icon and click it.
  • Select the Relaunch option.

Method 2 - Relaunching Finder from the Terminal

  • Open the Finder window, navigate to the Applications folder, and select the Utilities option.
  • Search for the Terminal icon and click it and fix not connecting to Wd My Cloud after Catalina upgrade.
  • Enter the ‘killall Finder’ command line.
Not Connecting To Wd My Cloud After Catalina Upgrade

Step 2 - Map the WD My Cloud drive on Mac

  • In Finder, click the Go tab and select the Connect to Server option.
  • Type ‘smb://wdmycloud’ (without the quotes) in the Server Address field and click the Connect option.
  • Select the radio button beside the Registered User option.
  • Type your administrator name and password in the Name and Password fields, respectively.
  • Click Connect to proceed.
  • Choose your preferred share and click the OK button.
  • Repeat the same for mapping the WD My Cloud drive to additional shares.
  • If you want to show the mapped drives on the Mac desktop, click Finder and choose the Preferences option. Select the checkbox next to the Connected Servers option.
  • Check if the issue has been resolved.
  • If the not connecting to Wd My Cloud after Catalina upgrade issue persists, get technical assistance from our support members.
  • To contact them, click the Call button given on this page.