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How To Fix WD backup installation failed?

Most users are able to install WD Utilities and WD Security, but face issues while installing the WD Backup software.Proceed with the steps given below to fix the WD Backup installation failed issue.

  • Verify whether you have an active internet connection to install the WD Backup software.
  • Temporarily disable any Antivirus or Firewall software from your computer.
  • If required, uninstall the Antivirus software installed on your computer.
  • Now, restart your computer and verify whether you can install the WD Backup software otherwise that the WD backup installation failed.
  • Remove all the partially installed software on your computer and try installing the software again.
  • If the issue persists, connect the WD drive to another computer and backup the contents on the WD Drive to another device.
  • Now, format the WD Drive to NTFS.
  • If you have Windows 10 operating system on your computer, install the WD app from the Windows Store.
  • Check whether the WD Drive is detected or is accessible from your computer.
  • If not, replace the USB cable connecting the WD Drive and computer to fix the WD backup installation failed issue.
  • Ensure that your WD Drive is accessible for your computer to fix the installation issue of the WD Backup software.
  • Stop all the applications running in the background of your Windows computer.
  • You can download the WD Backup software from the official website of the drive.
  • Navigate to the Support page and select Software and Downloads.
  • Click the Download button next to the WD Backup software.
WD backup installation failed
  • Double-click the installer file to start the installation process.
  • Install the WD Backup software and run it as an Admin.
  • Make sure that the WD Backup Drive Helper also starts when the WD Backup software installation process begins.
  • Verify whether the firmware of the WD Drive is up-to-date.
  • You can download the WD Universal Firmware Updater from third-party websites to update the firmware of your drive.
  • Now, restart your computer and WD drive. Install the software and check if the issue WD backup installation failed persist or not.