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Wd Backup Not Working

If your Wd backup not working, first, we need to identify the problem and then take appropriate steps to fix it.

Method: 1

  • Check whether you have connected the WD device to the computer using proper cable connections.
  • If not, restart your WD storage device and connect using a standard USB cable.
  • Check if the WD Backup Drive Helper detects your WD storage device and opens WD Backup.
  • Verify whether you have the latest firmware version of the WD Backup software if your Wd backup not working.
  • If not, update the WD Backup software as well as the WD drive to the latest version.
  • Also, check whether the Windows firewall or security application is blocking your storage device from backing up the system data.
Wd backup not working

Method: 2

  • If you find some files are not backing up while performing a file system backup, close all the other running programs first.
  • Make sure you are logged on as an administrator on your computer.
  • Check whether you have installed the WD Backup software correctly on your computer.
  • Check whether you have allowed permission for the directories and files.
  • If the problem is with the WD Backup software, remove and re-install it on your computer.
  • To do this, open the Control Panel on your Windows desktop and select Programs and Features.
  • Locate the WD Backup software and its related files.
  • Next, click the Uninstall button to remove the software and the check if the issue Wd backup not working is persist or not.
  • Open the default browser and navigate to the official Western Digital (WD) site.
  • Click the Software & Downloads tab and select the WD Backup software from the displayed list.
  • Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working.
  • After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file.
  • Agree to the terms and conditions of the software after reading the End-user License Agreement.
  • After completing the installation, click the "Back Up Files" button to start backing up your data.
  • If you have already backed up your files, click the Restore Files button to transfer the data.
  • If the WD Backup software fails to back up or restore, contact our technical support team to fix the issue Wd backup not working.