In some instances, your WD Elements external hard drive might behave strangely. This hard drive is a USB 3.0 device, which you can confirm by looking at the blue identification on the plug. The problem is that when you insert this drive into the USB 3.0 port of your computer (Windows), it does not work in some situations. In other words, the drive is not detected by your computer. Sometimes, you might hear the familiar ping-pong sound when you plug it in, but it is not assigned a drive letter. The funny part is that the WD Elements hard drive works perfectly fine when you plug it into the USB 2.0 port! Otherwise, the Wd elements external hard drive not working USB 3.
That is, the drive is now recognized by the computer. It is also assigned a drive letter. When you access the Device Manager on your computer, you can find other USB 3.0 devices in that section, except for the WD Elements hard drive.
Now, let’s discuss the methods to fix the WD Elements external hard drive not working on USB 3.0 issue.