Wd External Hard Drive Not Recognized

Check USB cable and port

• When connecting the WD drive to the computer, make sure the USB cable is not damaged, and if it is, then replace the USB cable. 
• Also, check if the USB port to which you are connecting the cable is working. Otherwise, connect it to the other USB ports on the computer.

Scan computer for malware

• For a Windows computer, open the Settings window and select the Update & Security menu.
• Next, choose Windows Security and then click the Open Windows Security button.
• Under Virus & threat protection, select Quick scan to scan the computer, and if you found any malicious file, then remove it using a third-party virus removal tool.

Modify the drive name & letter

• Open the Run window on the Windows computer by pressing the Win and the R keys together.
• Enter “diskmgmt.msc” in the Run window and click OK to open the Disk Management window.
• Now, right-click on the drive volume and select Change Drive Letter and Paths.
• Following that, click the Change button. In the window that pops up, go to the Assign the following drive letter menu.
• Select the suitable drive letter from the drop-down list and click OK.
• Next, restart the computer and check if the rive issue is fixed.

Change the View settings

• Open the Run window as mentioned earlier, and type “devmgmt.msc” and press Enter.
• The Computer Management window opens up; click the View menu.
• Choose Show hidden devices from the list of options that appears on the screen.
• Look for the WD hard drive name, which is connected to the system.
• If the drive name is grayed, then right-click on the drive name and choose Uninstall.
• Restart the computer and reconnect the drive, and check if the drive gets detected.

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