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Quick Solution to resolve WD 2TB drive failure

WD My Book is an external hard drive used for backup and storage. After you connect the WD drive to the computer, if the computer does not detect it, then you cannot access the drive data on the computer. The problem occurs due to drive failure or damage, old computer software, or improper drive connection.Read more on the fixes for the WD My Book 2TB external drive failure.

WD My Book 2TB external drive failure

Solution-1: Check the USB Connection

  • Disconnect the USB cable from the computer, then connect it to the other USB port and see if the drive gets detected.
  • Make sure the cable is securely connected.
  • Check if the USB cable has tampered. If so, replace the damaged USB cable with a working one.
  • Make sure the power cable is working, otherwise plug it another power outlet and check if the drive is working now. 

Solution-2: Change the Drive Letter

  • On the Windows system, right-click My PC and select the Manage option.
  • Click the Disk Management option.
  • Once the Disk Management window opens up, find the WD My Book drive. If you cannot find it, search for any unusual drive in the list.
  • Now, right-click the drive and select Change Drive Letter and Paths.
  • Assign a new letter to the WD drive and save the settings.
  • Check if the drive is visible on the computer and open the drive.

Solution-3: Search the Drive

  • Although the drive is not working, you can find it on the desktop. 
  • On the desktop, press the Win and R keys together to open the Run box, enter devmgmt.ms, and click OK.
  • In the Device Management window, click the View tab and choose Show hidden devices.
  • Search all the entries in the list and click it to expand, if you see a grayed entry, then right-click it and select Uninstall.
  • Following that, restart the computer and check if the WD My Book 2TB external drive failure issue resolved.