• Home
  • WD Essential 3TB Controller/PCB

Solve WD Essential 3TB Controller/PCB Issues

If you're facing WD My Book Essential 3TB Controller/PCB issues, carry out the steps that are given below to fix them.

WD My Book Essential 3TB Controller/PCB
  • Turn off the WD My Book drive and turn it on after a few minutes.
  • If you are not able to turn off the drive, gently tap around the power button on the drive.
  • Now, connect the drive to the power source and turn it back on.
  • Make sure you have connected the drive to an outlet that has proper power supply.
  • The drive may fail if there is not enough power.
  • Check the cable connecting the drive and your device.
  • Replace the cable if it is defective.
  • Make sure that you have updated the firmware of the drive.
  • Go to the official Western Digital website from a browser on your device and update the firmware.
  • Once you have updated the firmware, restart your computer and WD My Cloud drive.
  • If the issue persists, press the Reset button on the WD drive. You can find the reset button on the back panel of the drive.
  • Hold the button for a few seconds.
  • The resetting process will turn all the drive settings to the factory defaults.
  • If you still can't access the WD My Cloud drive, try connecting it to another computer.
  • If you still can't access the drive on the other computer as well, some settings on the computer might not be correct.
  • Ensure that the USB port on the computer is not damaged.
  • If you find the port to be damaged, connect the drive to another port on the computer to fix the issue.
  • If it is a hardware issue, you can contact Western Digital if it is under warranty period.

Now we have seen how to fix WD My Book Essential 3TB Controller/PCB issues.