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Western Digital My Book Troubleshooting Solution

WD My Book troubleshooting solutions are following, Usually, when the computer fails to detect your WD MY Book Drive, you need to create a partition and format the My Book drive. Also, the My Book drive encounters a format error when it is connected from the Windows desktop to a MacBook. To format this hard drive to its original FAT32 partition, you can use the External USB/FireWire FAT32 Formatting utility.

WD My Book Troubleshooting

Partition and Format WD on Windows

Carry out these steps to partition and format your My Book hard drive on a Windows 10 or 8 desktop:

  • Connect your My Book drive to the Windows PC using a standard USB cable.
  • On your Windows, give a right-click on the Start menu or Windows icon available at the bottom-left corner of the screen.
  • Select the Disk Management option from the pop-up menu.
  • Make sure that you have backed up the important data on the My Book drive before attempting to partition and format.
  • When the Disk Management window pops-up, choose the My Book hard drive from the displayed list.
  • Give a right-click on it and click the Delete Volume button.
  • If your My Book drive has no partition and data, it will indicate with the Unallocated message.
  • Give a right-click on it and select the New Simple Volume option.
  • Follow the on-screen prompts in the New Simple Volume window and complete the drive format.
  • While formatting the drive, assign a drive letter that is not already taken on your Windows.

Download & Install Formatting Utility

Carry out these steps to download and install the External USB/FireWire FAT32 Formatting utility on your computer:

  • Before downloading the FAT32 formatter, make sure that you have deleted the previously installed ExtFAT32 formatter on your Windows.
  • Open the default browser and go to the official WD site.
  • On the support page, click the Software & Downloads tab.
  • Select the External USB/FireWire FAT32 Formatting utility from the displayed list.
  • Makes sure that you have selected the compatible utility for your operating system.
  • Click the Download button under the External USB/FireWire FAT32 Formatting utility.
  • After downloading the utility, extract the file and install the WD FAT32 formatter.
  • Using this utility, you can format the My Book drive quickly compared to other tools.
  • For more WD My Book troubleshooting instant remote assistant contact us.