- As soon as the WD My Cloud 404 error message is displayed on your Android device screen, try to restart the WD My Cloud application.
- If it doesn’t work, then reinstall your Android device’s software.
- Make sure to delete all the connections saved on your Android device.
- After that, re-connect the connection(s) in the software settings sections and check if the WD My Cloud 404 error is resolved.
- If not, reset your Android device and reboot your WD My Cloud drive.
- If the WD My Cloud 404 error remains resolved, then close the My Cloud application completely on your Android device.
- Navigate to the App Settings section on your Android device and delete all data related to the My Cloud application.
- After that, disable the Remote access option on your WD Cloud Dashboard.
- Now, re-login to your WD My Cloud account and check if the issue has been resolved.
- If not, uninstall and reinstall the WD My Cloud application on your device.
- To get more remote assistance in resolving the WD My Cloud 404 error, click the Call button available on this screen.