Causes Of The Error:
- Sometimes, after rebooting the device, the device may not connect to the network due to the changed IP address.
- Check the internet connection status. If it is weak, the error can occur.
- If you are using the static network mode, the ports which are closed cannot connect to the network.
Solutions For Wd My Cloud 905 Error:
Disable & Enable the Cloud Access
- After connecting the WD device and your computer to the router, open the My Cloud login page on the web browser window on your computer.
- Sign in to the My Cloud account and enter the dashboard.
- Click the Settings tab and select the General menu from the left navigation pane.
- Go to the Cloud Access division and click the toggle button beside Cloud Service to turn the Cloud Access off.
- After a few minutes, click the button again to turn on the service.
Verify the Remote Access settings
- In the Cloud Access section, enable the Dashboard Cloud Access by clicking the toggle button.
- Under Settings, go to the Network section and navigate to the Port Forwarding division.
- Click the Add button and then choose Select the default service scan to set the default settings.
- Else, modify the port forwarding settings manually.
Shutdown and restart the WD device
- Select the Utilities menu in the Settings panel and navigate to the Device Maintenance menu.
- Click the Shutdown button to turn off the WD My Cloud device.
- Later, select the Reboot button in the same section to restart the device. If you need a remote assistance to resolve Wd my Cloud 905 error, Click the call button available on the screen.