Causes of the error:
- The error can occur when there are too many partitions on the hard drive, and those sectors contain some defective data due to which you could not access the drive.
- Sometimes, the loose connection of the USB cable can be the cause of the error.
- The worn-out physical parts of the hard drive can also cause such an error.
Resolution for the error:
Before you start fixing the error, make sure to back up the data on the hard drive to some other drive or device. If the error is related to hardware failure, it is better to recover the data beforehand to prevent data loss. Follow the below steps Wd My Passport Fatal Device Hardware Error.
Oversee the physical connection
- See if the ends of the USB cable connecting the drive and your computer are secure. Tighten them if they are loose.
- If it does not work, connect the drive to some other USB port on the computer and check.
- If the error persists, then change the USB cable and connect it to the computer.
Scan the drive on Windows computer
- Search for ‘cmd’ using the search bar on the desktop, right-click on the Command Prompt result, and choose Run as administrator.
- After the Command Prompt window opens up, input the command “wmic diskdrive get status” and press Enter.
- Look at the status from the result and contact the technical service team.
Fix bad sectors on the drive
- Open the Command Prompt window as an administrator.
- Enter “chkdsk drive_letter: /f /r” and press the Enter key.
- Following that, check if the hard drive error disappears.
Replace the drive
- Use a trustworthy recovery tool to recover the data from the WD My Passport drive.
- Even after trying all the solutions, if the error still occurs, then the drive is expiring.
- It is better to replace the drive with a new one.
- By using these steps we can execute that wd my passport fatal device hardware error.