Suppose you are facing an issue with your WD My Passport drive that is not accessible windows 10. It may be due to connecting the WD drive to a new computer or a laptop that asks permission to access it.Now, to solve this issue, you can try the troubleshooting methods given here.
Method 1:
To fix the access denied error, you need to grant permission to the WD drive.
Step 1
Connect your WD drive to your computer, right-click on it, and select Properties.
Step 2
Next, click the Security tab.
Step 3
In the Properties window, click the Advanced option at the right bottom of the screen.
Step 4
Click the Change permissions button.
Step 5
Click a permission entry to add, remove, or edit the permission. Add a new user name as "Authenticated User" and select OK.
Step 6
Select the option Full Control for the newly added user from the permission section.
If the above-mentioned steps didn't work and you are still stuck with the access denied error, then try doing the next method.
Method 2:
You need not encrypt the hard drive with a password. If you have done it, then perform these steps the fix the WD My Passport not accessible issue.
Step 1
Connect your WD drive to your computer, right-click on it, and select Properties.
Step 2
Next, click the Security tab.
Step 3
In the Properties window, click the Advanced option.
Step 4
Click the Change permissions button.
Step 5
Click a permission entry to add, remove, or edit the permission. Add a new user name as "Everyone" and select "OK."
Step 6
Select the option Full Control for the newly added user from the permission section on the Properties window. Or else, remove the Read-only flag.
Still, if your WD My Passport hard drive is not accessible in Windows 10, contact us for assistance.