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If your Wd my passport ultra not detected Windows 7, then perform the following troubleshooting methods one-by-one to resolve it.

Wd My Passport Ultra Not Detected Windows 7

Method 1: Check the connection

  • Check if your WD My Passport is connected securely to the Windows 7 computer using the USB cable.
  • Make sure the cable that you’re using for the connectivity is not damaged.
  • Try to connect the USB cable to a different port on your computer.
  • Check the status of your WD drive in the Device Manager window.
  • Select and right-click on your WD drive in the Device Manager window.
  • Now, choose the Properties option. If the status is offline or not recognized, then continue with the following troubleshooting methods.

Method 2: Use “Microsoft Hardware Fixit”

The Microsoft Easy Fix solution has been discontinued. However, you can troubleshoot this issue using the Troubleshooter available on your Windows 7 computer.

  • Open the Control Panel window.
  • Select the Troubleshooting option.
  • Resolve the WD My Passport Ultra not detected Windows 7 issue by following the on-screen instructions.

Method 3: Use “Disk Management”

Re-scan your WD My Passport drive from the Disk Management window.

  • Open the My Computer window.
  • Select Manage > Disk Management > Actions > Rescans Disks.
  • If your WD drive is displayed on the screen at the end of the scanning, then select and right-click on it.
  • Choose the Initialize option followed by Add a partition.

Method 4: Reinstall the USB Controller

  • Unplug all the USB devices from your Windows 7 computer. (Note: Except keyboard and mouse).
  • Click the Start menu.
  • In the search box, type the devmgmt.msc command.
  • Now, the Device Manager window will open.
  • Locate and select the USB controllers that you’re encountering the issue.
  • Now, uninstall each controller one-by-one by right-clicking and selecting the Uninstall button.
  • After uninstalling all the USB Controllers, restart your Windows 7 computer.
  • Once the computer restarts, reinstall the USB controller.

If the Wd my passport ultra not detected Windows 7 still now, you can contact us for more advanced solutions and assistance.