Issues Solved: Wd My Passport Ultra Not Detected Windows 7

If your Wd my passport ultra not detected Windows 7, then perform the following troubleshooting methods one-by-one to resolve it.

Method 1: Check the connection

Check if your WD My Passport is connected securely to the Windows 7 computer using the USB cable.

Make sure the cable that you’re using for the connectivity is not damaged.

Try to connect the USB cable to a different port on your computer.

Check the status of your WD drive in the Device Manager window.

Select and right-click on your WD drive in the Device Manager window.

Now, choose the Properties option. If the status is offline or not recognized, then continue with the following troubleshooting methods.

Method 2: Use “Microsoft Hardware Fixit”

The Microsoft Easy Fix solution has been discontinued. However, you can troubleshoot this issue using the Troubleshooter available on your Windows 7 computer.

Open the Control Panel window.
Select the Troubleshooting option.

Resolve the WD My Passport Ultra not detected Windows 7 issue by following the on-screen instructions.

Method 3: Use “Disk Management”

Re-scan your WD My Passport drive from the Disk Management window.

Open the My Computer window.
Select Manage > Disk Management > Actions > Rescans Disks.
If your WD drive is displayed on the screen at the end of the scanning, then select and right-click on it.

Choose the Initialize option followed by Add a partition.

Method 4: Reinstall the USB Controller

Unplug all the USB devices from your Windows 7 computer. (Note: Except keyboard and mouse).
Click the Start menu.
In the search box, type the devmgmt.msc command.
Now, the Device Manager window will open.
Locate and select the USB controllers that you’re encountering the issue.

Now, uninstall each controller one-by-one by right-clicking and selecting the Uninstall button.
After uninstalling all the USB Controllers, restart your Windows 7 computer.
Once the computer restarts, reinstall the USB controller.

If the Wd my passport ultra not detected Windows 7 still now, you can contact us for more advanced solutions and assistance.