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Guidance for WD My Wireless Pro Not Found Issue

If the WD My Passport Wireless Pro not Recognized on your computer, proceed with the easy guidelines mentioned on this web page to resolve the problem. 

WD My Passport Wireless Pro not Recognized
  • First, make sure the drive is powered up.
  • If you have used a USB cable to establish the connection between the WD My Passport Wireless Pro hard drive to your computer, check if the cable is not damaged.
  • If so, get a new USB cable for the connection. Also, try to connect the USB cable in a different USB port.
  • If the problem persists, connect the WD My Passport Wireless Pro hard drive to the computer wirelessly by performing the instructions mentioned below.
  • Check if the WD My Passport Wireless Pro hard drive is turned on.
  • The Wi-Fi LED on it must stay lit.
  • If you use Windows, navigate to the notification area and click the Network icon.
  • If you are using Mac, select the System Preferences option from the Apple menu and click the Network option followed by the Wi-Fi option.
  • Choose the WD My Passport drive and change the last four digits in it.
  • Go to the computer and enter the IP address of the drive in the address field.
  • This will launch the dashboard of the WD My Passport Wireless Pro hard drive. This is another way of connecting the drive to the computer.
  • Check if the computer detects the drive.
  • If not, run the troubleshooter as per the guidelines given here.
  • Navigate to the Windows search bar, type settings, and choose the Settings application.
  • Select the Update & Security option and click the Troubleshoot tab on the left panel.
  • Select the ‘Hardware and Devices’ option followed by the Run the Troubleshooter option.
  • The troubleshooter will automatically detect and resolve the WD My Passport Wireless Pro not recognized issues, if any query reach us.