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WD Passport Is Not Showing Up On Windows 10

Many people use the WD My Passport for storing their music, videos, documents, and many other files. The WD My Passport is an excellent external storage device and it functions very efficiently. However, some users face certain issues with their drive. One of those issues is that the user’s Windows 10 computer does not recognize the WD My Passport drive. In other words, the WD Passport not showing up on the Windows 10 computer.No worries!

There are specific solutions to resolve this issue. Let us now see how to fix the WD My Passport not showing up problem on Windows 10.

Method 1-Use A Different USB Cable

The USB cable you are currently using might be the reason behind the issue. You will be using a USB cable to connect your WD My Passport drive to your computer. This USB cable might not work with all the computers. Therefore, try using a different cable to connect your external drive with your computer.

If the problem persists even after using some other USB cable, move on to the next method.

WD Passport Not Showing Up

Method 2-Altering WD My Passport Drive Letter & Path

You can try changing the external drive letter and path to resolve the WD My Passport not showing up issue. To do the same, carry out the instructions given here:

  • On your computer’s keyboard, press the Windows key and the R keys simultaneously. This action will open the Run dialog box.
  • In this dialog box, type diskmgmt.msc and then click on the OK button. You will find that the Disk Management window pops up.
  • In the window, right-click on your WD My Passport drive. From the displayed options, select Change Drive Letter and Paths…
  • In the window that pops up next, click on the Add button. Then, choose the drive letter next to the Assign the following drive letter option.
  • To save the changes you have just now made, click on the OK button.
  • In case your WD My Passport has been assigned a letter already, click on the Change button and select a different letter.
  • Finally, restart your computer.
  • Your WD My Passport drive should be detected by your Windows 10 computer now.

You have successfully solved the WD Passport not showing up problem on Windows 10.