You have to update the WD tv HD media player custom firmware to get the new features updated on your TV. Proceed with the steps that are given below to update the firmware of the WD TV HD Media Player.
First, connect the WD TV to your Wi-Fi network.
When the WD TV is connected to the internet, you will receive a notification on the home screen if a new firmware update is available.
Select the New Firmware notification and tap OK.
Choose the Update device option from the displayed list and press OK.
Select the What’s new in this update option to view the changes that will be made after the update.
The device will now automatically restart to boot in the firmware upgrade mode.
Wait until the update process is completed.
Once updated, the media player restarts automatically to load the new firmware.
To perform a custom or manual update, go to the official Western Digital site from your web browser.
Navigate to the Support page and select the Software & Downloads section to update WD tv HD media player custom firmware.
Choose your product model and click Download next to the available firmware.
The firmware will be downloaded as a compressed file.
Connect a USB drive to your computer. Now, extract the zip file.
Copy the extracted file to the USB drive and remove the USB drive.
Connect the USB drive to your WD TV media player.
Now, the WD TV will automatically detect the firmware on the USB drive.
Tap the Home button on the remote control and select the Alerts option.
Select the Firmware Upgrade icon and press OK.
When prompted for confirmation to perform a firmware upgrade, tap OK.
Now, your TV will restart and enter into the Firmware Upgrade mode.
After updating the firmware, make sure to restart the media player.
Now, your WD tv HD media player custom firmware is updated and you can start with new features.