Western Digital My Passport Go Setup

Follow the procedure that is stated below to set up the WD My Passport Go drive device with your Mac system. 

  • Make sure to connect the drive and the Mac system using a cable firmly. 
  • Check if the WD drive is recognized under the Devices menu available in the sidebar present near the Finder menu. 
  • Check if you have downloaded the correct drivers to your system and then double-click on the WD_Apps.dmg file. 
  • In the Software Installer dialog box, tap the Next button. 
  • Highlight the checkbox near the Recommended Install or the Custom Install option. 
  • Comply with the License Agreement after reading it using the link specified below. 
  • Specify the credentials of the administrator to proceed with the installation process. 
  • Click the Close button once the installation procedure is over. 
western-digital-my-passport-go-setup

Western Digital My Passport Go 500GB Driver Download

  • Visit the official site and key in the correct OS version to find the right file. 
  • Click the My Passport Driver Download button to save the driver to your system. 
  • Double-click on the downloaded My Passport driver file to begin the installation process. 
western-digital-my-passport-go-500gb-driver-download

Western Digital My Passport Go Windows Driver

  • You can download the driver for your Windows system from the manufacturer’s site. 
  • Find the OS version of your Windows computer and enter it in the respective textboxes. 
  • Press the Enter button to display the right driver files on your screen. 
  • Tap the Download button, and the My Passport driver for your Windows system will be saved to your system. 

Western Digital My Passport Go Mac Driver

  • Once you physically connect your My Passport Go and the Mac system, you have to download the drivers and install them on your system. 
  • To download the compatible driver file, you have to specify the OS version as Mac. 
  • When the Download button is displayed on the next screen, click on it to download the drivers. 
  • After the download procedure is over, you can proceed to the installation phase. 

Western Digital My Passport Go Software For Windows

  • First, turn on your computer. Connect the My Passport drive and the computer via a cable. 
  • Once your drive is recognized by the computer, double-click on it to begin the software installation.
  • Tap Next on the initial screen and then select the Recommended Install or the Custom Install option.
  • Go through the Western Digital License Agreement using the link specified below.
  • Click the I Agree checkbox after reading the agreement. Wait till the installation process is over. 
  • Make use of the Back Up Files, Set Security, and the Manage Drive option available on the next screen if required.
  • Tap the Finish button to close the installation screen.

Western Digital My Passport Go Software Mac

 

To know how to download the Western Digital My Passport Go software for your Mac system, read and proceed with the guided instructions given below.

  • Sign in to the Western Digital website.
  • Choose the software that you wish to install on your Mac system from the Product drop-down menu.
  • After selecting the software, click the plus icon available beside your operating system.
  • Now the detailed information about the software will be displayed.
  • Click the Download button.
  • Once the selected Western Digital My Passport Go software is downloaded, install it on your system and utilize it as per your need.

Western Digital My Passport Go Manual

     
  • Open a web browser on your system and launch the Western Digital software official website.
  • Look for the Western Digital My Passport device and select it.
  • Scroll down the screen and click the User Manual option.
  • Now the user manual for the selected device will open in the PDF viewer.
  • Locate the Download icon in the PDF viewer and click it.
  • Choose or create the folder you wish to save the user manual file.
  • Click the Save button.
western-digital-my-passport-go-manual

Western Digital My Passport Go 500GB USB 3.0 Setup

     
  • First, connect your Western Digital My Passport Go 500GB USB device to the computer using a USB cable.
  • After connecting the device, make sure that you're My Passport device is displayed in the DEVICES section.
  • Now, open the Western Digital My Passport Go software .exe file to begin the installation process.
  • In the Welcome window, click the Next button.
  • Choose the Recommended Install or Custom Install option on the Installation Type screen.
  • Now the WD My Passport Go 500GB USB 3.0 software installation process begins, wait for it to complete.
  • Once the process is complete, the Installation Complete screen will appear. Find three options on it:
  • Back up files with WD Backup.
  • Set security with WD Security.
  • Manage your drive with WD Drive Utilities.
  • Select one of the options from the list and perform the instructions displayed on-screen.
  • If not, click the Finish button.

Western Digital My Passport Go Keeps Disconnecting

  • If your WD My Passport Go keeps disconnecting, then first, check if the USB cable is connected properly.
  • Make sure that you are using the USB cable provided with your passport package.
  • Try to run a test using DLG. If the above troubleshooting method does not fix the issue, then follow the instructions given below.
  • Navigate to your system Control panel section.
  • Click the Change button and choose the Small option.
  • Now, all the icons will be displayed on the screen.
  • Click Power Options Change Plan Settings Change advanced power settings.
  • Locate the USB Settings option and select it.
  • Click the plus icon beside the USB Settings option.
  • Now the USB Selective Suspend Settings option will be displayed, select it.
  • Under the USB Selective Suspend Settings section, you can find two options; On battery and Plugged in.
  • Make sure that both of the options are disabled.
  • If not, disable it, and click the Apply button followed by OK.
  • If the issue persists, then contact the technical expert's team.

Western Digital My Passport Go Not Recognised

  • Ensure that you are using the USB cable that provided with the package.
  • Change the USB cable if you find any defect in the one you use.
  • You can also change the USB port and check if the issue is resolved.
  • If the above quick troubleshooting steps do not fix the issue, then follow the guided instructions given below to fix it.
  • First, assign a drive letter for your WD drive to make it detectable.
  • Open the Disk Manager window on your system. Locate the WD application and right-click on it.
  • Choose the Change Drive Letter & Paths option.
  • Assign the letter and path of your WD and click the OK button.
  • Check if the issue is resolved. If the issue remains unresolved, then check if there is any new update available for your WD drive.
  • If yes, update and check if the issue is resolved.
  • If the above method does not fix the issues, then contact the technical experts to resolve this issue.