• Home
  • Passport X 2TB Setups

Western Digital My Passport X 2TB Setups

Perform the following guidelines to set the Western Digital My Passport X 2TB.

  • First, make sure that the computer is turned on.
  • Next, connect the My Passport X 2TB hard drive to the computer.
  • Check whether the drive is shown under My Computer in the Windows Explorer window.
  • Now, the Western Digital software will download and install the correct driver for your drive.
  • Launch the My Passport drive through the Computer’s File Management utility.
  • Double-click the Western Digital application setup file.
  • Click the Next button on the Western Digital Welcome wizard page.
  • Examine the End User License Agreement and then click the checkbox next to the I accept the terms of the License Agreement.
  • Click the Next button. The Custom Setup prompt box will appear.
  • On the Custom Setup box, choose an application name to view the description of that particular application.
  • Deselect the checkbox beside the 'Any application that you do not want to install' option. 
western-digital-my-passport-x-2tb-setups
  • Now, click the Next button to install the application that you selected.
  • Wait for the installation procedure to get over.
  • Once the installation is done, click the Finish button to exit the Western Digital Application Setup Wizard.

Western Digital My Passport X 2TB Driver Download

Proceed with the instructions below to download Driver for Western Digital My Passport X 2TB.

  • First, launch a new web browser tab and go to the manufacturer’s site.
  • On the Home page, select the My Passport X 2TB from the product list.
  • Now, click the correct driver depending on your operating system.
  • Check for the necessary details on the next page and click the Download button.
  • Now, save the downloaded file in the desired destination.
  • Next, click the Downloads icon and right-click the downloaded file.
  • Click the Extract All option. This starts the extracting process.
  • Once the file is extracted, double-click it and then click the Run option.
  • The Welcome screen of My Passport will appear. Click the Next option on the Ready to install screen.
  • Now, once the driver has been installed, click the Finish option on the welcome screen.

Western Digital My Passport X 2TB Windows Driver

The Western Digital My Passport X 2TB driver for Windows can be downloaded with the following steps.

  • Launch a new web browser tab and go to the manufacturer’s site.
  • Choose My Passport X 2TB from the products listed.
  • Next, in the For Windows area, click the driver required.
  • Click the Download button on the page that opens.
  • After clicking the Download button, the file will start to download.
  • Select the location for the file to be downloaded.
  • Go to the Downloads folder, right-click the Downloaded file, and select Extract All.
  • The extracting process will start now.
  • Once the extraction process completes, right-click the file and then click the Run button on the Pop-up screen.
  • The Welcome page of the My Passport will appear. Click the Next option on the Ready to Install screen.
  • Once the installation is done, click the Finish option to close the Welcome page.

Western Digital My Passport X 2TB Mac Driver

The following instructions can help you to download the driver for Mac.

  • Go to the manufacturer’s site by opening a new web browser tab.
  • From the products listed, select My Passport X 2TB. 
  • In the Mac Operating system area, click the appropriate driver.
  • Once the driver is downloaded, right-click the file and select Extract All.
  • Once done with extraction, right-click the file and select Run.
  • The Welcome screen appears. Read the End User Agreement and then click Agree and install.
  • Once the installation process completes, click the Finish button.
western-digital-my-passport-x-2tb-mac-driver

Western Digital My Passport X 2TB Software For Windows

Go to the Western Digital Support page on your web browser.

  • Choose the WD My Passport 2TB from the ‘Filter by Product’ drop-down list and click Submit.
  • The Western Digital My Passport 2TB software packages are displayed on the screen.
  • Go to the ‘Software for Windows’ section and click the + button beside a software package such as WD Backup, WD Drive Utilities, WD Security, etc., to view the Download button.
  • Click Download to download the Windows WD software package on your computer.

Western Digital My Passport X 2TB Software For Mac

Here are the Mac WD My passport 2TB software download guidelines.

  • In your web browser’s address bar, type any search engine’s web address such as yahoo.com or google.com and press Enter.
  • Search for the WDC Support page, click on the search result with the domain name support.wdc.com and then click the ‘Downloads’ link at the bottom.
  • Click the ‘Filter by Product’ drop-down list and then select the WD My Passport option from the list. Click Submit.
  • Scroll down to the ‘Software for Mac’ section and click on any of the WD MY Passport software packages to view the Download button.
  • Read the WD software package description and check whether your OS version is supported before clicking Download.

Western Digital My Passport X 2TB Manual

Enter ‘https://support-en.wd.com’ on your web browser and select My Passport from the list of options.

  • Choose the WD My Passport model from the list of models displayed on the screen.
  • The links, such as Product Overview, Quick Installation Guide, User Manual, etc., are displayed.
  • Click the User Manual(PDF) button to view the list of languages in which the manual is available.
  • Click English (English) to open the My Passport user manual on your web browser/download it on your computer. (Depending on the OS and OS version, the file is opened or downloaded.)
western-digital-my-passport-x-2tb-manual

Western Digital My Passport X 2TB Keeps Disconnecting

If the Western Digital My Passport 2TB hard drive keeps disconnecting, follow these guidelines to fix it.

  • Click the Battery icon on your laptop computer and then choose the Power Options option from the menu.
  • Click the Change button located beside the Power Plan option (either Recommended or Power Saver) and then click ‘Change Advanced Power options.)
  • Click the + button beside the Hard Disk option and then click ‘Turn off hard disk after.’
  • Change the ‘On battery’ and ‘Plugged in’ durations to Never.
  • Click the + button beside USB settings and then click ‘USB selective suspend setting.’ Set the ‘On Battery’ and ‘Plugged in’ suspend options to ‘Disabled.’ Click Apply.
  • If you update the computer’s drivers recently, and the WD My Passport disconnection issue was non-existent before the update, here is what you need to do.
  • Type ‘Device Manager’ on the Start menu’s text field and press Enter. Click Continue Enter the administrator password Click Continue.
  • Choose the Bluetooth device and then right-click the driver Click Properties.
  • Now,click the Action button Scan for hardware changes Restart the computer
  • When the computer restarts, the generic Bluetooth driver is installed. In some cases, this driver uninstall & reinstall procedure resolves the WD hard drive disconnection issue.
  • Select the Driver tab Click the Driver tab Click Uninstall OK.
  • Now, click the Action button Scan for hardware changes Restart the computer.
  • When the computer restarts, the generic Bluetooth driver is installed. In some cases, this driver uninstall & reinstall procedure resolves the WD hard drive disconnection issue.

Western Digital My Passport X 2TB Not Recognised

If your computer does not recognize the WD My Passport 2TB hard drive, follow these guidelines to resolve it.

  • Click the Windows icon on the desktop to open the Start menu.
  • Enter ‘Computer Management’ in the text field and press Enter.
  • Locate the Disk Management option below Storage and click it.
  • There should be a hard drive with the name (Disk a Partition a) without a volume letter such as C, D, or E.
  • Right-click it and choose ‘Change Drive Letter and Paths’ from the contextual menu.
  • The ‘Allow access to this volume by using the following drive letter and paths’ screen appears. Click Add.
  • The ‘Add Drive Letter or Path’ window appears.
  • Click the ‘Assign the following drive letter’ radio button and then select a volume letter from the drop-down list. Click OK.
  • You can try a simpler method first to check whether there is a problem with the WD hard drive/USB port/USB cable.
  • Try connecting the WD hard drive to a different USB port on your computer.
  • Use another USB cable to connect the My Passport 2TB to your computer. If the WD hard drive is detected, it means that there is a problem with the old USB cable.
  • Update the WD My Passport 2TB device driver and check whether this solves the detection issue.
western-digital-my-passport-x-2tb-not-recognised