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Why Is My Wd Passport Hard Drive Not Showing Up?

In some situations, after you connect your WD My Passport drive to your computer, it will not show up. This problem is commonly faced by both Windows and Mac users. On a Mac, the drive might be grayed out in Disk Utility. In some cases, the drive might become unreadable.

After you connect the WD My Passport drive to your Mac, if you cannot see it on the desktop, Disk Utility, or Finder, you will be stuck. You will be left wondering how to find the drive and make it work. No worries! On this page, we shall discuss the issue of the WD My Passport hard drive not showing up on your Mac.

Why Is My Wd Passport Hard Drive Not Showing Up?

First, try these simple tips to know why your hard drive does not appear on your Mac:

  • Remove the WD My Passport drive from the Mac computer. Connect it again to the USB port on the Mac. Try plugging the drive quickly and then slowly. At times, this technique will work for no apparent reason!
  • Try checking if the USB cable or port you are using has some problem. You can determine this by connecting other external hard drives to this USB cable or port. Now, see if the same issue occurs with the other external hard drives too. If yes, then the problem might be with the USB port or cable you are using.
  • Reboot your computer and check whether the drive is showing up in Finder or Disk Utility. This step will help you fix the WD My Passport hard drive not showing up issue on your Mac.
  • Try connecting your WD My Passport to a different Mac or Windows computer. Sometimes, the incompatible file system of the hard drive might make it undetectable.
  • If you find that your WD My Passport hard drive still does not appear on your Mac, try the following method to fix the problem.

Checking your Finder Preferences:

There is a chance that the configuration of the Finder Preferences on your Mac is preventing the WD My Passport from showing up. To set your Finder Preferences and make the drive appear in the Finder or on the desktop, follow these steps:

  • On your Mac, follow this path: Finder->Preferences->General tab.
  • Select the checkbox beside the External disks option to make your drive appear on the Mac desktop.
  • Click the Sidebar tab. Go to the External disks option and then select the checkbox beside it to display the hard drive in Finder.
  • You will now find the hard drive getting displayed on your Mac desktop or Finder.
  • You have now resolved the issue of the WD My Passport hard drive not showing up on your Mac.